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EarthLink
vs
AT&T Fiber:
141 Highlights & 83 Differences —
So, Which Internet Service Provider Actually Works Better
Get the details on speeds, technology, and user experience to choose the best fiber provider for you.
We lined up EarthLink and AT&T Fiber by real-world value. Dive into their traffic logging policy, parental control availability, support availability hours & multilingual support availability and choose the internet service provider that works for you.
ONT Placement Requirement
Whether specific placement of the Optical Network Terminal (ONT) is required for optimal service.
with a difference of 2 points
ONT Placement Requirement
Whether specific placement of the Optical Network Terminal (ONT) is required for optimal service.
with a difference of 2 points
EarthLink vs AT&T Fiber: Which Internet Service Suits You Best?
When comparing EarthLink and AT&T Fiber, both deliver robust broadband solutions featuring fiber optic technology designed to offer high-speed internet access. They share core features such as unlimited monthly data, IPv6 support, and WiFi 6 capabilities, ensuring reliable connectivity with modern networking standards. However, their focus diverges significantly: EarthLink primarily caters to small and medium-sized enterprises (SMEs) with hybrid network technology incorporating satellite backup and wireless last-mile delivery, while AT&T Fiber targets a broader user base, including residential customers, households, and enterprises, with a pure fiber-to-the-home centralized architecture employing state-of-the-art XGS-PON technology. Performance differences are notable in maximum speed offerings, installation processes, and support mechanisms, making the choice dependent on user priorities like speed, installation convenience, or cost.
EarthLink's Business-Centric Edge
EarthLink thrives in the SME space by tailoring its service to office environments supporting between 10 and 50 users and unlimited devices. Its hybrid network design combines primary fiber connectivity with satellite as secondary technology alongside a wireless last-mile solution; a strategic redundancy that enhances uptime and reduces dependency on physical lines. This setup allows EarthLink to provide a modest yet reliable maximum upload speed of up to 1 Gbps and symmetrical download speeds reaching 5 Gbps under certain packages.
Business users particularly benefit from EarthLink's advanced security suite, which includes DDoS protection, device-level safety measures, and comprehensive anti-malware support not commonly bundled with consumer-focused ISPs. Moreover, the company offers flexibility with an easy self-installation process requiring no technician entry, and instant appointment availability, a valuable advantage for businesses needing swift setup without disruption.
Clients also appreciate EarthLink's hardware offering, which includes a 5G modem-router combo supporting dual-band WiFi (2.4 GHz and 5 GHz) and compatibility with mesh networking, enabling scalable coverage in office spaces. The hardware warranty period lasts 12 months, providing some peace of mind, although each user pays a monthly $14.95 equipment rental fee, which adds to the overall cost.
AT&T Fiber: The Choice for Ultra-High Speeds and Residential Versatility
AT&T Fiber stands out for its unparalleled maximum speeds, offering up to 5 Gbps symmetrical throughput that comfortably supports heavy multitasking activities like streaming 4K content, gaming, and cloud backups with minimal lag. Its centralized fiber-to-the-home network relies on the superior XGS-PON topology. It boasts a significantly longer node distance of 10,000 feet, indicating more robust fiber line coverage in comparison to EarthLink's 1,640 feet.
AT&T targets a wider audience spanning residential users, individuals, families, as well as SMEs and enterprises supporting up to 10 users and 60 devices, making it an excellent all-rounder for home and office environments alike. It excels at low latency (5 ms) and jitter (1 ms), essential for gamers and video conference calls, where speed consistency (95) is a critical metric.
Another key benefit is AT&T's inclusive hardware rental offering, which provides a fiber ONT gateway and smart router supporting tri-band WiFi 6 with a 6 GHz band for enhanced bandwidth. This comes free of charge ($0 equipment fee), lowering upfront costs.
While professional installation is mandatory, requiring an appointment wait of around three days and technician access for setup (including wall drilling), the process is backed by an excellent setup guide and detailed customer support available through multiple channels like phone, email, live chat, and social media around the clock. The average resolution time of just two hours for issues reflects a commitment to customer satisfaction and rapid troubleshooting.
Quick Take
EarthLink shines in delivering cost-effective, business-oriented internet designed for office environments with flexible self-install options and advanced security provisions. Meanwhile, AT&T Fiber offers blazing-fast speeds and a reliable, professionally installed service optimized for residential and enterprise users looking for top-tier performance and great customer support.
Bottom Line: Which Should You Pick?
If you're a business owner valuing flexible setup, solid security, and an affordable monthly price point of $19.95 at EarthLink, EarthLink is the smart choice. Conversely, if ultimate speed, extensive device support, and seamless multi-gigabit performance are your priorities, especially for home or mixed use, AT&T Fiber justifies the higher investment of $45 at AT&T with its modern fiber infrastructure and premium customer care.
Verdict
Winner: AT&T Fiber - Offers superior speed, better latency, broad user support, free equipment rental, and professional installation backed by excellent multi-channel customer support.
Runner-up: EarthLink - Provides a budget-friendly, secure, and flexible internet solution exceptionally suited for small and medium-sized businesses with minimal installation hassle.
Side by side. The numbers. The features. No drama.
Which internet service provider is the smoother experience? This internet service providers comparison digs into EarthLink vs AT&T Fiber with insights from specs to service quality.
EarthLink's connection type is a Mix, but AT&T Fiber exclusively uses Fiber. AT&T Fiber provides a pure fiber connection, which typically leads to more consistent speeds and reliability.
Indicates the medium used to deliver the internet connection.
In the battle of Connection Type,
EarthLink ◉ is
worse than
AT&T Fiber ◉
, delivering
lower
51 score
measurement.
Don’t keep it to yourself — be the first to react and review the
Connection Type on EarthLink ◉
vs AT&T Fiber ◉ and help others decide!
In the battle of Use Case Type,
EarthLink ◉ is
worse than
AT&T Fiber ◉
, delivering
lower
16 score
measurement.
Don’t keep it to yourself — be the first to react and review the
Use Case Type on EarthLink ◉
vs AT&T Fiber ◉ and help others decide!
Service Type
What is the service type?
53
EarthLink
0Votes
Business
24
AT&T Fiber
0Votes
Residential
vs
Service Type
The service type for EarthLink is Business, while for AT&T Fiber it is Residential. This means EarthLink caters to companies, whereas AT&T Fiber is for home users.
Defines the general classification of the ISP plan.
In the battle of Service Type,
EarthLink ◉ is
better than
AT&T Fiber ◉
, delivering
higher
29 score
measurement.
Don’t keep it to yourself — be the first to react and review the
Service Type on EarthLink ◉
vs AT&T Fiber ◉ and help others decide!
Service Category
What is the service category?
63
EarthLink
0Votes
Broadband
74
AT&T Fiber
0Votes
Broadband
AT&T Fiber
The service falls under the Broadband category, offering high-speed internet access.
Shows the broader service classification.
In the battle of Service Category,
EarthLink ◉ is
worse than
AT&T Fiber ◉
, delivering
lower
11 score
measurement.
Don’t keep it to yourself — be the first to react and review the
Service Category on EarthLink ◉
vs AT&T Fiber ◉ and help others decide!
EarthLink targets Small and Medium Enterprises (SMEs), but AT&T Fiber serves a broader audience including individuals, families, SMEs, and enterprises. AT&T Fiber is suitable for a wider range of customer needs.
Defines who the plan is targeted toward.
In the battle of Target Customer Segment,
EarthLink ◉ is
better than
AT&T Fiber ◉
, delivering
higher
16 score
measurement.
Don’t keep it to yourself — be the first to react and review the
Target Customer Segment on EarthLink ◉
vs AT&T Fiber ◉ and help others decide!
Service Tier Name
What is the service tier name?
62
EarthLink
0Votes
Ultimate Fiber Superior Speed
71
AT&T Fiber
0Votes
AT&T Fiber
EarthLink
The service tier is named Ultimate Fiber Superior Speed, suggesting it offers a premium, high-performance fiber optic internet experience.
Identifies the marketing or tier label of the ISP plan.
In the battle of Service Tier Name,
EarthLink ◉ is
worse than
AT&T Fiber ◉
, delivering
lower
9 score
measurement.
Don’t keep it to yourself — be the first to react and review the
Service Tier Name on EarthLink ◉
vs AT&T Fiber ◉ and help others decide!
Max Supported Devices
How many devices are supported?
93
EarthLink
1Votes
unlimited
84
AT&T Fiber
0Votes
60
vs
Max Supported Devices
EarthLink allows an unlimited number of max supported devices, contrasting with AT&T Fiber's limit of 60 devices. EarthLink provides greater flexibility for environments with many connected devices.
Indicates how many devices can be connected without performance drops.
In the battle of Max Supported Devices,
EarthLink ◉ is
better than
AT&T Fiber ◉
, delivering
higher
9 score
measurement.
Based on community votes for Max Supported Devices,
EarthLink ◉ earned
1 votes,
more than
AT&T Fiber ◉,
which got 0 votes.
For a bustling smart home with tons of gadgets, 'unlimited' supported devices from EarthLink sounds amazing. AT&T Fiber's limit of 60 devices might get a bit tight for my setup down the line. EarthLink definitely wins on flexibility for devices.
See more
User Profile Recommendation
What is the recommended profile for the user?
73
EarthLink
0Votes
Based on Location
74
AT&T Fiber
0Votes
Based on Location
The personalized recommendation for selecting the best service provider based on user-specific factors.
In the battle of User Profile Recommendation,
EarthLink ◉ is
worse than
AT&T Fiber ◉
, delivering
lower
1 score
measurement.
Don’t keep it to yourself — be the first to react and review the
User Profile Recommendation on EarthLink ◉
vs AT&T Fiber ◉ and help others decide!
Network Architecture Overview
What is the network architecture overview?
53
EarthLink
0Votes
Hybrid
34
AT&T Fiber
0Votes
Centralized
An overview of the network architecture, indicating its structure and layout.
In the battle of Network Architecture Overview,
EarthLink ◉ is
better than
AT&T Fiber ◉
, delivering
higher
19 score
measurement.
Don’t keep it to yourself — be the first to react and review the
Network Architecture Overview on EarthLink ◉
vs AT&T Fiber ◉ and help others decide!
EarthLink supports Office property types, whereas AT&T Fiber is compatible with Home, Apartment, Office, and Retail properties. AT&T Fiber offers broader compatibility for various building types.
Indicates which property types the ISP supports.
In the battle of Supported Property Types,
EarthLink ◉ is
better than
AT&T Fiber ◉
, delivering
higher
19 score
measurement.
Don’t keep it to yourself — be the first to react and review the
Supported Property Types on EarthLink ◉
vs AT&T Fiber ◉ and help others decide!
Max Supported Users
How many users are supported?
48
EarthLink
0Votes
10-50 devices
49
AT&T Fiber
0Votes
10
Shows how many simultaneous users the plan can reasonably support.
In the battle of Max Supported Users,
EarthLink ◉ is
worse than
AT&T Fiber ◉
, delivering
lower
1 score
measurement.
Don’t keep it to yourself — be the first to react and review the
Max Supported Users on EarthLink ◉
vs AT&T Fiber ◉ and help others decide!
In the battle of Building Type Support,
EarthLink ◉ is
better than
AT&T Fiber ◉
, delivering
higher
9 score
measurement.
Don’t keep it to yourself — be the first to react and review the
Building Type Support on EarthLink ◉
vs AT&T Fiber ◉ and help others decide!
Distance Limitation
What is the distance limitation?
3,280
ft
0Votes
5,000
ft
0Votes
EarthLink
There is a distance limitation of 3280 ft from the main distribution point, which is approximately 1000 m, affecting service availability in more remote areas.
AT&T Fiber
There is a distance limitation of approximately 5000 ft (1524 meters) for service installation or optimal performance from the fiber node.
Maximum supported distance from the network node or tower.
In the battle of Distance Limitation,
EarthLink ◉ is
better than
AT&T Fiber ◉
, delivering
lower
1,720.0 ft
measurement.
Don’t keep it to yourself — be the first to react and review the
Distance Limitation on EarthLink ◉
vs AT&T Fiber ◉ and help others decide!
Availability Type
What is the availability type?
93
EarthLink
0Votes
Nationwide
94
AT&T Fiber
0Votes
Nationwide
AT&T Fiber
The service is available across a Nationwide coverage area.
Specifies the scale of availability.
In the battle of Availability Type,
EarthLink ◉ is
worse than
AT&T Fiber ◉
, delivering
lower
1 score
measurement.
Don’t keep it to yourself — be the first to react and review the
Availability Type on EarthLink ◉
vs AT&T Fiber ◉ and help others decide!
Coverage Region
What is the coverage region?
63
EarthLink
0Votes
National
74
AT&T Fiber
0Votes
National
The geographical area where the service is available.
In the battle of Coverage Region,
EarthLink ◉ is
worse than
AT&T Fiber ◉
, delivering
lower
11 score
measurement.
Don’t keep it to yourself — be the first to react and review the
Coverage Region on EarthLink ◉
vs AT&T Fiber ◉ and help others decide!
Port Availability
Is there port availability?
Yes
0Votes
EarthLink
Yes
0Votes
AT&T Fiber
Indicates whether a physical port or connection line already exists at the address.
In the battle of Port Availability,
EarthLink ◉ is
worse than
AT&T Fiber ◉
, delivering
lower
2 score
measurement.
Don’t keep it to yourself — be the first to react and review the
Port Availability on EarthLink ◉
vs AT&T Fiber ◉ and help others decide!
Service Qualification Requirement
What is the service qualification requirement?
33
EarthLink
0Votes
Available
64
AT&T Fiber
0Votes
Conditional
The conditions or criteria that need to be met to qualify for the service.
In the battle of Service Qualification Requirement,
EarthLink ◉ is
worse than
AT&T Fiber ◉
, delivering
lower
31 score
measurement.
Don’t keep it to yourself — be the first to react and review the
Service Qualification Requirement on EarthLink ◉
vs AT&T Fiber ◉ and help others decide!
Infrastructure Requirement
What is the infrastructure requirement?
93
EarthLink
0Votes
Fiber Optic
74
AT&T Fiber
0Votes
Fiber Optic
The necessary infrastructure required for the service to be available.
In the battle of Infrastructure Requirement,
EarthLink ◉ is
better than
AT&T Fiber ◉
, delivering
higher
19 score
measurement.
Don’t keep it to yourself — be the first to react and review the
Infrastructure Requirement on EarthLink ◉
vs AT&T Fiber ◉ and help others decide!
EarthLink's last-mile technology is Wireless, while AT&T Fiber uses Fiber-to-the-home. AT&T Fiber delivers a direct fiber connection to the premises, often resulting in superior speed and reliability.
Technology used between network node and the customer's premises.
In the battle of Last-Mile Technology,
EarthLink ◉ is
worse than
AT&T Fiber ◉
, delivering
lower
21 score
measurement.
Based on community votes for Last-Mile Technology,
EarthLink ◉ earned
0 votes,
less than
AT&T Fiber ◉,
which got 1 votes.
Fiber-to-the-home is generally the gold standard for internet connectivity, so AT&T Fiber's last-mile technology is really appealing. EarthLink using 'Wireless' for the last mile could introduce more variability in performance. I'd rather avoid that with Fiber-to-the-home.
In the battle of Dual-Stack Support,
EarthLink ◉ is
worse than
AT&T Fiber ◉
, delivering
lower
2 score
measurement.
Don’t keep it to yourself — be the first to react and review the
Dual-Stack Support on EarthLink ◉
vs AT&T Fiber ◉ and help others decide!
IPv4 Support
Is IPv4 supported?
Yes
0Votes
EarthLink
Yes
0Votes
AT&T Fiber
EarthLink
The service fully supports IPv4 (Internet Protocol version 4), which is essential for compatibility with a vast majority of existing internet infrastructure and devices.
AT&T Fiber
The service offers full support for IPv4, the widely used current version of the Internet Protocol.
Indicates the ISP supports IPv4 addressing.
In the battle of IPv4 Support,
EarthLink ◉ is
worse than
AT&T Fiber ◉
, delivering
lower
2 score
measurement.
Don’t keep it to yourself — be the first to react and review the
IPv4 Support on EarthLink ◉
vs AT&T Fiber ◉ and help others decide!
Secondary Technology
What is the secondary technology?
48
EarthLink
0Votes
Satellite
0
AT&T Fiber
0Votes
None
AT&T Fiber
There is None secondary technology specified, indicating the primary fiber connection is standalone.
Any supplementary technology supporting service delivery.
In the battle of Secondary Technology,
EarthLink ◉ is
better than
AT&T Fiber ◉
, delivering
higher
48 score
measurement.
Don’t keep it to yourself — be the first to react and review the
Secondary Technology on EarthLink ◉
vs AT&T Fiber ◉ and help others decide!
Supported Network Protocols
What network protocols are supported?
43
EarthLink
0Votes
PPPoE, DHCP, Static IP
64
AT&T Fiber
0Votes
DHCP, Static IP, CGNAT
AT&T Fiber
The service supports common network protocols such as DHCP, Static IP, and CGNAT for efficient network address management.
Network protocols supported by the ISP.
In the battle of Supported Network Protocols,
EarthLink ◉ is
worse than
AT&T Fiber ◉
, delivering
lower
21 score
measurement.
Don’t keep it to yourself — be the first to react and review the
Supported Network Protocols on EarthLink ◉
vs AT&T Fiber ◉ and help others decide!
Network Topology
What is the network topology?
68
EarthLink
0Votes
GPON, DOCSIS
74
AT&T Fiber
0Votes
GPON, XGS-PON
EarthLink
The network topology supports both GPON (Gigabit Passive Optical Network) and DOCSIS (Data Over Cable Service Interface Specification), indicating a versatile network infrastructure suitable for fiber and cable connections.
Describes the structural layout of the network.
In the battle of Network Topology,
EarthLink ◉ is
worse than
AT&T Fiber ◉
, delivering
lower
6 score
measurement.
Don’t keep it to yourself — be the first to react and review the
Network Topology on EarthLink ◉
vs AT&T Fiber ◉ and help others decide!
Fiber Node Distance
What is the fiber node distance?
1,640
ft
0Votes
10,000
ft
0Votes
vs
Fiber Node Distance
EarthLink has a fiber node distance of 1640 ft (approximately 500 meters), significantly shorter than AT&T Fiber's 10000 ft (about 3.05 kilometers). AT&T Fiber can serve customers much further from a fiber node.
Distance from customer to fiber node, affecting performance.
In the battle of Fiber Node Distance,
EarthLink ◉ is
better than
AT&T Fiber ◉
, delivering
lower
8,360.0 ft
measurement.
Don’t keep it to yourself — be the first to react and review the
Fiber Node Distance on EarthLink ◉
vs AT&T Fiber ◉ and help others decide!
Primary Technology
What is the primary technology?
83
EarthLink
0Votes
Fiber
94
AT&T Fiber
0Votes
Fiber
The main technology used to deliver the service.
In the battle of Primary Technology,
EarthLink ◉ is
worse than
AT&T Fiber ◉
, delivering
lower
11 score
measurement.
Don’t keep it to yourself — be the first to react and review the
Primary Technology on EarthLink ◉
vs AT&T Fiber ◉ and help others decide!
Backbone Technology
What is the backbone technology used?
93
EarthLink
0Votes
Fiber Optic
84
AT&T Fiber
0Votes
Fiber Optic
The core infrastructure technology that carries data across the network.
In the battle of Backbone Technology,
EarthLink ◉ is
better than
AT&T Fiber ◉
, delivering
higher
9 score
measurement.
Don’t keep it to yourself — be the first to react and review the
Backbone Technology on EarthLink ◉
vs AT&T Fiber ◉ and help others decide!
Channel Bonding Support
Is channel bonding supported?
Yes
0Votes
EarthLink
No
0Votes
AT&T Fiber
vs
Channel Bonding Support
EarthLink supports Channel Bonding, a feature that is not available (n/a) with AT&T Fiber. EarthLink can combine network channels for potentially higher bandwidth.
Whether multiple channels can be combined to increase throughput.
In the battle of Channel Bonding Support,
EarthLink ◉ is
better than
AT&T Fiber ◉
, delivering
higher
38 score
measurement.
Don’t keep it to yourself — be the first to react and review the
Channel Bonding Support on EarthLink ◉
vs AT&T Fiber ◉ and help others decide!
Modulation Standard
What is the modulation standard?
83
EarthLink
0Votes
OFDM
94
AT&T Fiber
0Votes
OFDM
Indicates the encoding method for transmitting data.
In the battle of Modulation Standard,
EarthLink ◉ is
worse than
AT&T Fiber ◉
, delivering
lower
11 score
measurement.
Don’t keep it to yourself — be the first to react and review the
Modulation Standard on EarthLink ◉
vs AT&T Fiber ◉ and help others decide!
EarthLink reports 10 ms latency, double AT&T Fiber's 5 ms. AT&T Fiber offers lower latency, which is crucial for responsive online gaming and real-time applications.
Measures responsiveness of the network.
In the battle of Latency,
EarthLink ◉ is
worse than
AT&T Fiber ◉
, delivering
higher
5.0 ms
measurement.
Based on community votes for Latency,
EarthLink ◉ earned
0 votes,
less than
AT&T Fiber ◉,
which got 1 votes.
Latency is crucial for me, especially for quick responses online. AT&T's 5ms latency sounds way better than 10ms from EarthLink. I'd definitely prefer the lower latency for smoother internet use.
See more
Speed Consistency Score
What is the speed consistency score?
92
%
0Votes
95
%
0Votes
EarthLink
The speed consistency score is 92%, indicating that the internet service reliably delivers a high percentage of its advertised speeds, minimizing fluctuations.
AT&T Fiber
The service boasts a 95% speed consistency score, indicating reliable performance close to advertised speeds.
Score showing how stable speeds are over time.
In the battle of Speed Consistency Score,
EarthLink ◉ is
worse than
AT&T Fiber ◉
, delivering
lower
3.0 %
measurement.
Don’t keep it to yourself — be the first to react and review the
Speed Consistency Score on EarthLink ◉
vs AT&T Fiber ◉ and help others decide!
Download Speed
What is the download speed?
3
EarthLink
0Votes
5 Gigs
16
AT&T Fiber
1Votes
25-100 Mbps, 200-500 Mbps, 1 GB, 2 GB, Up to 5 GB
EarthLink
The download speed offered is up to 5 Gigs, indicating a very high-speed internet connection suitable for demanding online activities.
Maximum downstream bandwidth offered.
In the battle of Download Speed,
EarthLink ◉ is
worse than
AT&T Fiber ◉
, delivering
lower
13 score
measurement.
Based on community votes for Download Speed,
EarthLink ◉ earned
0 votes,
less than
AT&T Fiber ◉,
which got 1 votes.
Both providers claim high download speeds, but AT&T Fiber listing 'Up to 5 GB' with its overall strong performance specs makes it more appealing. EarthLink's '5 Gigs' is good too, but AT&T feels more comprehensive for top tier speeds.
See more
Real-World Throughput
What is the real-world throughput?
800
Mbps
0Votes
940
Mbps
0Votes
EarthLink
The real-world throughput measures 800 Mbps, representing the actual achievable data transfer speed under typical usage conditions.
Average measured throughput during everyday usage.
In the battle of Real-World Throughput,
EarthLink ◉ is
worse than
AT&T Fiber ◉
, delivering
lower
140.0 Mbps
measurement.
Don’t keep it to yourself — be the first to react and review the
Real-World Throughput on EarthLink ◉
vs AT&T Fiber ◉ and help others decide!
Jitter
What is the jitter?
2
ms
0Votes
1
ms
0Votes
EarthLink
The network jitter is 2 ms, indicating a very low variation in packet delay. Low jitter is crucial for real-time applications like video conferencing and online gaming.
Variation in latency, relevant for voice and gaming.
In the battle of Jitter,
EarthLink ◉ is
worse than
AT&T Fiber ◉
, delivering
higher
1.0 ms
measurement.
Don’t keep it to yourself — be the first to react and review the
Jitter on EarthLink ◉
vs AT&T Fiber ◉ and help others decide!
Gaming Performance Rating
What is the gaming performance rating?
93
EarthLink
0Votes
Excellent
94
AT&T Fiber
0Votes
Excellent
AT&T Fiber
The service offers Excellent gaming performance, characterized by low latency and high bandwidth.
Rates suitability for online gaming.
In the battle of Gaming Performance Rating,
EarthLink ◉ is
worse than
AT&T Fiber ◉
, delivering
lower
1 score
measurement.
Don’t keep it to yourself — be the first to react and review the
Gaming Performance Rating on EarthLink ◉
vs AT&T Fiber ◉ and help others decide!
4K Streaming Performance Rating
What is the 4K streaming performance rating?
93
EarthLink
0Votes
Excellent
94
AT&T Fiber
0Votes
Excellent
EarthLink
The 4K streaming performance is rated as Excellent, ensuring smooth and buffer-free viewing of ultra-high-definition content.
Rates performance for 4K video streaming.
In the battle of 4K Streaming Performance Rating,
EarthLink ◉ is
worse than
AT&T Fiber ◉
, delivering
lower
1 score
measurement.
Don’t keep it to yourself — be the first to react and review the
4K Streaming Performance Rating on EarthLink ◉
vs AT&T Fiber ◉ and help others decide!
30
AT&T Fiber
0Votes
25-100 Mbps, 200-500 Mbps, 1 GB, 2 GB, Up to 5 GB
Maximum upstream bandwidth offered.
In the battle of Upload Speed,
EarthLink ◉ is
better than
AT&T Fiber ◉
, delivering
higher
3 score
measurement.
Don’t keep it to yourself — be the first to react and review the
Upload Speed on EarthLink ◉
vs AT&T Fiber ◉ and help others decide!
Max Burst Speed
What is the max burst speed?
1,000
Mbps
0Votes
5,000
Mbps
0Votes
vs
Max Burst Speed
EarthLink's Max Burst Speed is 1000 Mbps, considerably less than AT&T Fiber's 5000 Mbps. AT&T Fiber offers much faster temporary speed boosts for quick downloads.
Temporary boosted speeds available during short bursts.
In the battle of Max Burst Speed,
EarthLink ◉ is
worse than
AT&T Fiber ◉
, delivering
lower
4,000.0 Mbps
measurement.
Don’t keep it to yourself — be the first to react and review the
Max Burst Speed on EarthLink ◉
vs AT&T Fiber ◉ and help others decide!
Packet Loss Rate
What is the packet loss rate?
0
EarthLink
0Votes
Low
44
AT&T Fiber
0Votes
Low
The rate at which data packets are lost during transmission across the network.
In the battle of Packet Loss Rate,
EarthLink ◉ is
worse than
AT&T Fiber ◉
, delivering
lower
44 score
measurement.
Don’t keep it to yourself — be the first to react and review the
Packet Loss Rate on EarthLink ◉
vs AT&T Fiber ◉ and help others decide!
Peak Hour Performance
What is the peak hour performance?
53
EarthLink
0Votes
Good
94
AT&T Fiber
0Votes
Excellent
Indicates service consistency during peak usage.
In the battle of Peak Hour Performance,
EarthLink ◉ is
worse than
AT&T Fiber ◉
, delivering
lower
41 score
measurement.
Don’t keep it to yourself — be the first to react and review the
Peak Hour Performance on EarthLink ◉
vs AT&T Fiber ◉ and help others decide!
HD Streaming Performance Rating
What is the HD streaming performance rating?
93
EarthLink
0Votes
Excellent
94
AT&T Fiber
0Votes
Excellent
Performance level when streaming HD content.
In the battle of HD Streaming Performance Rating,
EarthLink ◉ is
worse than
AT&T Fiber ◉
, delivering
lower
1 score
measurement.
Don’t keep it to yourself — be the first to react and review the
HD Streaming Performance Rating on EarthLink ◉
vs AT&T Fiber ◉ and help others decide!
Cloud Backup Performance
What is the cloud backup performance?
43
EarthLink
0Votes
Good
94
AT&T Fiber
0Votes
Excellent
Evaluates performance for cloud data transfers.
In the battle of Cloud Backup Performance,
EarthLink ◉ is
worse than
AT&T Fiber ◉
, delivering
lower
51 score
measurement.
Don’t keep it to yourself — be the first to react and review the
Cloud Backup Performance on EarthLink ◉
vs AT&T Fiber ◉ and help others decide!
VPN Performance
What is the VPN performance?
60
EarthLink
0Votes
Good
94
AT&T Fiber
0Votes
Excellent
Indicates how well the network handles VPN connections.
In the battle of VPN Performance,
EarthLink ◉ is
worse than
AT&T Fiber ◉
, delivering
lower
34 score
measurement.
Don’t keep it to yourself — be the first to react and review the
VPN Performance on EarthLink ◉
vs AT&T Fiber ◉ and help others decide!
EarthLink's network management policy involves Throttling, while AT&T Fiber uses QoS (Quality of Service). AT&T Fiber prioritizes critical traffic for a better user experience, instead of reducing speeds.
The approach or strategy used to manage network traffic and ensure optimal performance.
In the battle of Network Management Policy,
EarthLink ◉ is
worse than
AT&T Fiber ◉
, delivering
lower
61 score
measurement.
Don’t keep it to yourself — be the first to react and review the
Network Management Policy on EarthLink ◉
vs AT&T Fiber ◉ and help others decide!
Monthly Data Allowance
What is the monthly data allowance?
Who knows?
0Votes
EarthLink
(Help us out by suggesting one!)
0
GB
0Votes
vs
Monthly Data Allowance
EarthLink states n/a for monthly data allowance, whereas AT&T Fiber explicitly states 0 GB, implying unlimited data. AT&T Fiber clearly indicates no monthly data cap.
The amount of monthly data included in the plan.
Don’t keep it to yourself — be the first to react and review the
Monthly Data Allowance on EarthLink ◉
vs AT&T Fiber ◉ and help others decide!
Throttling Threshold
What is the throttling threshold?
Who knows?
0Votes
EarthLink
(Help us out by suggesting one!)
0
GB
0Votes
Data usage level at which speed reductions are applied.
Don’t keep it to yourself — be the first to react and review the
Throttling Threshold on EarthLink ◉
vs AT&T Fiber ◉ and help others decide!
Peak and Off-Peak Quota
What is the peak and off-peak quota?
0
EarthLink
0Votes
None
0
AT&T Fiber
0Votes
None
The difference in data usage allocation during peak and off-peak hours.
In the battle of Peak and Off-Peak Quota,
EarthLink ◉ is
same as
AT&T Fiber ◉
.
Don’t keep it to yourself — be the first to react and review the
Peak and Off-Peak Quota on EarthLink ◉
vs AT&T Fiber ◉ and help others decide!
Data Rollover Availability
Is data rollover available?
No
0Votes
EarthLink
No
0Votes
AT&T Fiber
Indicates whether unused data rolls over to the next month.
In the battle of Data Rollover Availability,
EarthLink ◉ is
same as
AT&T Fiber ◉
.
Don’t keep it to yourself — be the first to react and review the
Data Rollover Availability on EarthLink ◉
vs AT&T Fiber ◉ and help others decide!
Fair Use Policy Severity
What is the fair use policy severity?
63
EarthLink
0Votes
Light
34
AT&T Fiber
0Votes
Light
Indicates how aggressive the FUP restrictions are.
In the battle of Fair Use Policy Severity,
EarthLink ◉ is
better than
AT&T Fiber ◉
, delivering
higher
29 score
measurement.
Don’t keep it to yourself — be the first to react and review the
Fair Use Policy Severity on EarthLink ◉
vs AT&T Fiber ◉ and help others decide!
Usage Transparency Tools
What usage transparency tools are provided?
63
EarthLink
0Votes
Web Portal, Email Alerts
89
AT&T Fiber
0Votes
App Dashboard, Web Portal
Tools available to monitor real-time data usage.
In the battle of Usage Transparency Tools,
EarthLink ◉ is
worse than
AT&T Fiber ◉
, delivering
lower
26 score
measurement.
Don’t keep it to yourself — be the first to react and review the
Usage Transparency Tools on EarthLink ◉
vs AT&T Fiber ◉ and help others decide!
Data-Usage Notification
Are data-usage notifications available?
Yes
0Votes
EarthLink
No
0Votes
AT&T Fiber
Indicates whether alerts are sent when usage approaches limits.
In the battle of Data-Usage Notification,
EarthLink ◉ is
better than
AT&T Fiber ◉
, delivering
higher
38 score
measurement.
Don’t keep it to yourself — be the first to react and review the
Data-Usage Notification on EarthLink ◉
vs AT&T Fiber ◉ and help others decide!
Heavy-Use Suitability
What is the heavy-use suitability?
93
EarthLink
0Votes
Heavy Users
94
AT&T Fiber
0Votes
Heavy Users
Indicates which user type the plan is suitable for.
In the battle of Heavy-Use Suitability,
EarthLink ◉ is
worse than
AT&T Fiber ◉
, delivering
lower
1 score
measurement.
Don’t keep it to yourself — be the first to react and review the
Heavy-Use Suitability on EarthLink ◉
vs AT&T Fiber ◉ and help others decide!
EarthLink's Ethernet port speed is 1 Gbps, significantly slower than AT&T Fiber's 5 Gbps. AT&T Fiber offers much faster wired network speeds for high-bandwidth devices.
Maximum speed supported by the Ethernet ports.
In the battle of Ethernet Port Speed,
EarthLink ◉ is
worse than
AT&T Fiber ◉
, delivering
lower
4.0 Gbps
measurement.
Don’t keep it to yourself — be the first to react and review the
Ethernet Port Speed on EarthLink ◉
vs AT&T Fiber ◉ and help others decide!
WiFi Band Support
What WiFi bands are supported?
31
EarthLink
0Votes
2.4 GHz, 5 GHz
44
AT&T Fiber
0Votes
2.4 GHz, 5 GHz, 6 GHz
vs
WiFi Band Support
EarthLink supports 2.4 GHz and 5 GHz WiFi bands, but AT&T Fiber also includes 6 GHz. AT&T Fiber provides support for the latest WiFi 6E standard, offering more capacity and less interference.
Lists supported wireless frequency bands.
In the battle of WiFi Band Support,
EarthLink ◉ is
worse than
AT&T Fiber ◉
, delivering
lower
13 score
measurement.
Don’t keep it to yourself — be the first to react and review the
WiFi Band Support on EarthLink ◉
vs AT&T Fiber ◉ and help others decide!
Modem Type
What is the modem type?
93
EarthLink
0Votes
5G Modem
94
AT&T Fiber
0Votes
Fiber ONT
EarthLink
The service utilizes a 5G Modem for connectivity, leveraging the latest generation of cellular technology to provide high-speed internet access.
The technology type of the modem provided or required for the service.
In the battle of Modem Type,
EarthLink ◉ is
worse than
AT&T Fiber ◉
, delivering
lower
1 score
measurement.
Don’t keep it to yourself — be the first to react and review the
Modem Type on EarthLink ◉
vs AT&T Fiber ◉ and help others decide!
Hardware Warranty
What is the hardware warranty period?
12
months
0Votes
12
months
0Votes
AT&T Fiber
New hardware comes with a 12 months warranty period.
Duration of the warranty on provided hardware.
In the battle of Hardware Warranty,
EarthLink ◉ is
same as
AT&T Fiber ◉
, delivering
equal
12.00 months
measurement.
Don’t keep it to yourself — be the first to react and review the
Hardware Warranty on EarthLink ◉
vs AT&T Fiber ◉ and help others decide!
Equipment Purchase Option
Is there an equipment purchase option?
Yes
0Votes
EarthLink
No
0Votes
AT&T Fiber
EarthLink
Customers have the option to purchase the necessary equipment outright rather than renting it. This can potentially lead to long-term cost savings.
Indicates whether the customer can buy the equipment outright.
In the battle of Equipment Purchase Option,
EarthLink ◉ is
better than
AT&T Fiber ◉
, delivering
higher
38 score
measurement.
Don’t keep it to yourself — be the first to react and review the
Equipment Purchase Option on EarthLink ◉
vs AT&T Fiber ◉ and help others decide!
Ethernet Port Count
How many Ethernet ports are available?
93
EarthLink
0Votes
4
74
AT&T Fiber
0Votes
4
EarthLink
The device features 4 Ethernet ports, allowing multiple wired connections for devices like computers, gaming consoles, or smart TVs.
Number of wired Ethernet ports available.
In the battle of Ethernet Port Count,
EarthLink ◉ is
better than
AT&T Fiber ◉
, delivering
higher
19 score
measurement.
Don’t keep it to yourself — be the first to react and review the
Ethernet Port Count on EarthLink ◉
vs AT&T Fiber ◉ and help others decide!
WiFi Standard
What WiFi standard is supported?
53
EarthLink
0Votes
WiFi 6
69
AT&T Fiber
0Votes
WiFi 6
EarthLink
The service supports the WiFi 6 (802.11ax) standard, offering improved network efficiency, faster speeds, and better performance in congested environments compared to previous WiFi generations.
The supported WiFi generation of the included hardware.
In the battle of WiFi Standard,
EarthLink ◉ is
worse than
AT&T Fiber ◉
, delivering
lower
16 score
measurement.
Don’t keep it to yourself — be the first to react and review the
WiFi Standard on EarthLink ◉
vs AT&T Fiber ◉ and help others decide!
Equipment Rental Fee
What is the equipment rental fee?
28
EarthLink
0Votes
$14.95
84
AT&T Fiber
1Votes
$0
vs
Equipment Rental Fee
EarthLink charges a $14.95 equipment rental fee, while AT&T Fiber charges $0. AT&T Fiber offers a significant cost saving by including equipment rental for free.
Monthly cost to rent the ISP's hardware.
In the battle of Equipment Rental Fee,
EarthLink ◉ is
worse than
AT&T Fiber ◉
, delivering
lower
56 score
measurement.
Based on community votes for Equipment Rental Fee,
EarthLink ◉ earned
0 votes,
less than
AT&T Fiber ◉,
which got 1 votes.
Honestly, paying for equipment rental is a pain. AT&T Fiber offering $0 for that is a huge win for my budget. EarthLink's $14.95 fee would add up quickly, so AT&T is clearly the better choice here.
See more
Number of Mesh Nodes
How many mesh nodes are included?
53
EarthLink
0Votes
Varies
54
AT&T Fiber
0Votes
1
Number of mesh nodes bundled with the plan.
In the battle of Number of Mesh Nodes,
EarthLink ◉ is
worse than
AT&T Fiber ◉
, delivering
lower
1 score
measurement.
Don’t keep it to yourself — be the first to react and review the
Number of Mesh Nodes on EarthLink ◉
vs AT&T Fiber ◉ and help others decide!
UPS/Backup Power Support
Does the hardware support backup power?
No
0Votes
EarthLink
No
0Votes
AT&T Fiber
Whether the hardware supports battery backup or UPS integration.
In the battle of UPS/Backup Power Support,
EarthLink ◉ is
same as
AT&T Fiber ◉
.
Don’t keep it to yourself — be the first to react and review the
UPS/Backup Power Support on EarthLink ◉
vs AT&T Fiber ◉ and help others decide!
Self-Install Hardware Kit
Is a self-install hardware kit included?
Yes
0Votes
EarthLink
No
0Votes
AT&T Fiber
vs
Self-Install Hardware Kit
EarthLink provides a Self-Install Hardware Kit, which is not available (n/a) from AT&T Fiber. EarthLink allows users to set up their service independently, potentially saving time and installation fees.
Indicates whether a do-it-yourself installation kit is included.
In the battle of Self-Install Hardware Kit,
EarthLink ◉ is
better than
AT&T Fiber ◉
, delivering
higher
38 score
measurement.
Don’t keep it to yourself — be the first to react and review the
Self-Install Hardware Kit on EarthLink ◉
vs AT&T Fiber ◉ and help others decide!
Router Type
What is the router type?
33
EarthLink
0Votes
WiFi Router
74
AT&T Fiber
0Votes
Smart Router
Specifies the type of router included or supported.
In the battle of Router Type,
EarthLink ◉ is
worse than
AT&T Fiber ◉
, delivering
lower
41 score
measurement.
Don’t keep it to yourself — be the first to react and review the
Router Type on EarthLink ◉
vs AT&T Fiber ◉ and help others decide!
Gateway Device Type
What is the gateway device type?
73
EarthLink
0Votes
Modem-Router Combo
84
AT&T Fiber
0Votes
ONT Gateway
Identifies the type of gateway hardware setup.
In the battle of Gateway Device Type,
EarthLink ◉ is
worse than
AT&T Fiber ◉
, delivering
lower
11 score
measurement.
Don’t keep it to yourself — be the first to react and review the
Gateway Device Type on EarthLink ◉
vs AT&T Fiber ◉ and help others decide!
External Antenna Support
Does the hardware support external antennas?
No
0Votes
EarthLink
No
0Votes
AT&T Fiber
Indicates whether external WiFi antennas can be added.
In the battle of External Antenna Support,
EarthLink ◉ is
same as
AT&T Fiber ◉
.
Don’t keep it to yourself — be the first to react and review the
External Antenna Support on EarthLink ◉
vs AT&T Fiber ◉ and help others decide!
Mesh Network Compatibility
Is the hardware compatible with mesh networks?
Yes
0Votes
EarthLink
Yes
0Votes
AT&T Fiber
Indicates whether the hardware works with mesh WiFi systems.
In the battle of Mesh Network Compatibility,
EarthLink ◉ is
worse than
AT&T Fiber ◉
, delivering
lower
2 score
measurement.
Don’t keep it to yourself — be the first to react and review the
Mesh Network Compatibility on EarthLink ◉
vs AT&T Fiber ◉ and help others decide!
In the battle of Professional Installation Availability,
EarthLink ◉ is
worse than
AT&T Fiber ◉
, delivering
lower
2 score
measurement.
Don’t keep it to yourself — be the first to react and review the
Professional Installation Availability on EarthLink ◉
vs AT&T Fiber ◉ and help others decide!
Whether specific placement of the Optical Network Terminal (ONT) is required for optimal service.
In the battle of ONT Placement Requirement,
EarthLink ◉ is
worse than
AT&T Fiber ◉
, delivering
lower
2 score
measurement.
Don’t keep it to yourself — be the first to react and review the
ONT Placement Requirement on EarthLink ◉
vs AT&T Fiber ◉ and help others decide!
Installation Duration
What is the installation duration?
15
minutes
0Votes
120
minutes
0Votes
vs
Installation Duration
EarthLink's installation duration is 15 minutes, significantly shorter than AT&T Fiber's 120 minutes. EarthLink offers a much faster and more convenient installation process.
Total time required to complete installation.
In the battle of Installation Duration,
EarthLink ◉ is
better than
AT&T Fiber ◉
, delivering
lower
105.0 minutes
measurement.
Don’t keep it to yourself — be the first to react and review the
Installation Duration on EarthLink ◉
vs AT&T Fiber ◉ and help others decide!
Installation Fee
What is the installation fee?
43
EarthLink
0Votes
$100
44
AT&T Fiber
0Votes
$99
EarthLink
There is a one-time installation fee of $100 for setting up the service.
AT&T Fiber
The standard installation fee is $99.
Cost charged for the installation service.
In the battle of Installation Fee,
EarthLink ◉ is
worse than
AT&T Fiber ◉
, delivering
lower
1 score
measurement.
Don’t keep it to yourself — be the first to react and review the
Installation Fee on EarthLink ◉
vs AT&T Fiber ◉ and help others decide!
Installation Type
What is the installation type?
73
EarthLink
0Votes
Self-Install
34
AT&T Fiber
0Votes
Professional
vs
Installation Type
EarthLink offers Self-Install as an installation type, while AT&T Fiber requires Professional installation. EarthLink allows for quicker and often cheaper setup by the customer.
Defines how the service is installed.
In the battle of Installation Type,
EarthLink ◉ is
better than
AT&T Fiber ◉
, delivering
higher
39 score
measurement.
Don’t keep it to yourself — be the first to react and review the
Installation Type on EarthLink ◉
vs AT&T Fiber ◉ and help others decide!
Installation Appointment Wait Time
What is the installation appointment wait time?
0
days
0Votes
3
days
0Votes
vs
Installation Appointment Wait Time
EarthLink reports 0 days wait time for an installation appointment, considerably faster than AT&T Fiber's 3 days. EarthLink offers much quicker service activation for new customers.
Time customers must wait for a technician appointment.
In the battle of Installation Appointment Wait Time,
EarthLink ◉ is
same as
AT&T Fiber ◉
.
Don’t keep it to yourself — be the first to react and review the
Installation Appointment Wait Time on EarthLink ◉
vs AT&T Fiber ◉ and help others decide!
Self-Installation Difficulty
What is the self-installation difficulty?
93
EarthLink
0Votes
Easy
0
AT&T Fiber
0Votes
Hard
Describes difficulty level of DIY installation.
In the battle of Self-Installation Difficulty,
EarthLink ◉ is
better than
AT&T Fiber ◉
, delivering
higher
93 score
measurement.
Don’t keep it to yourself — be the first to react and review the
Self-Installation Difficulty on EarthLink ◉
vs AT&T Fiber ◉ and help others decide!
Technician Entry Requirement
Does installation require technician entry?
No
0Votes
EarthLink
Yes
0Votes
AT&T Fiber
vs
Technician Entry Requirement
EarthLink does not require technician entry into the home, unlike AT&T Fiber which requires it. EarthLink offers a less intrusive installation process.
Indicates whether a technician must enter the customer’s home.
In the battle of Technician Entry Requirement,
EarthLink ◉ is
worse than
AT&T Fiber ◉
.
Don’t keep it to yourself — be the first to react and review the
Technician Entry Requirement on EarthLink ◉
vs AT&T Fiber ◉ and help others decide!
Wall Drilling Requirement
Is wall drilling required?
No
0Votes
EarthLink
Yes
0Votes
AT&T Fiber
Whether drilling or modifications are needed during installation.
In the battle of Wall Drilling Requirement,
EarthLink ◉ is
worse than
AT&T Fiber ◉
.
Don’t keep it to yourself — be the first to react and review the
Wall Drilling Requirement on EarthLink ◉
vs AT&T Fiber ◉ and help others decide!
Wiring Requirement
What is the wiring requirement?
73
EarthLink
0Votes
Fiber Drop
74
AT&T Fiber
0Votes
Fiber Drop
Type of wiring needed for installation.
In the battle of Wiring Requirement,
EarthLink ◉ is
worse than
AT&T Fiber ◉
, delivering
lower
1 score
measurement.
Don’t keep it to yourself — be the first to react and review the
Wiring Requirement on EarthLink ◉
vs AT&T Fiber ◉ and help others decide!
Setup Guide Quality
What is the setup guide quality?
68
EarthLink
0Votes
Good
94
AT&T Fiber
0Votes
Excellent
Quality of instructions provided for installation.
In the battle of Setup Guide Quality,
EarthLink ◉ is
worse than
AT&T Fiber ◉
, delivering
lower
26 score
measurement.
Don’t keep it to yourself — be the first to react and review the
Setup Guide Quality on EarthLink ◉
vs AT&T Fiber ◉ and help others decide!
EarthLink has an uptime percentage of 99.9%, compared to AT&T Fiber's 99.99%. AT&T Fiber offers a marginally higher level of service availability and reliability.
The percentage of time the network is operational.
In the battle of Uptime Percentage,
EarthLink ◉ is
worse than
AT&T Fiber ◉
, delivering
lower
0.1 %
measurement.
Based on community votes for Uptime Percentage,
EarthLink ◉ earned
0 votes,
less than
AT&T Fiber ◉,
which got 1 votes.
Uptime is super important for my work from home setup, so 99.99% from AT&T Fiber is definitely more appealing. EarthLink's 99.9% is good, but that extra '9' means fewer potential interruptions for me.
The reliability of the network during peak usage times.
In the battle of Peak Usage Reliability,
EarthLink ◉ is
same as
AT&T Fiber ◉
.
Don’t keep it to yourself — be the first to react and review the
Peak Usage Reliability on EarthLink ◉
vs AT&T Fiber ◉ and help others decide!
Infrastructure Age
How old is the network infrastructure?
10
years
0Votes
5
years
0Votes
vs
Infrastructure Age
EarthLink's infrastructure age is 10 years, while AT&T Fiber's is 5 years. AT&T Fiber operates on a more recently built and potentially more advanced infrastructure.
The age of the network infrastructure.
In the battle of Infrastructure Age,
EarthLink ◉ is
worse than
AT&T Fiber ◉
, delivering
higher
5.0 years
measurement.
Don’t keep it to yourself — be the first to react and review the
Infrastructure Age on EarthLink ◉
vs AT&T Fiber ◉ and help others decide!
Outage Frequency
How often do outages occur?
93
EarthLink
0Votes
Rare
94
AT&T Fiber
0Votes
Rare
The frequency at which service outages occur.
In the battle of Outage Frequency,
EarthLink ◉ is
worse than
AT&T Fiber ◉
, delivering
lower
1 score
measurement.
Don’t keep it to yourself — be the first to react and review the
Outage Frequency on EarthLink ◉
vs AT&T Fiber ◉ and help others decide!
Outage Duration
How long do outages last?
1
hours
0Votes
2
hours
0Votes
vs
Outage Duration
EarthLink reports an outage duration of 1 hour, whereas AT&T Fiber reports 2 hours. EarthLink suggests shorter recovery times in the event of a service outage.
The average duration of service outages.
In the battle of Outage Duration,
EarthLink ◉ is
better than
AT&T Fiber ◉
, delivering
lower
1.0 hours
measurement.
Don’t keep it to yourself — be the first to react and review the
Outage Duration on EarthLink ◉
vs AT&T Fiber ◉ and help others decide!
SLA Availability
Is there an SLA available?
No
0Votes
EarthLink
No
0Votes
AT&T Fiber
Whether the service level agreement is available.
In the battle of SLA Availability,
EarthLink ◉ is
same as
AT&T Fiber ◉
.
Don’t keep it to yourself — be the first to react and review the
SLA Availability on EarthLink ◉
vs AT&T Fiber ◉ and help others decide!
SLA Compensation
Is there compensation for service interruptions?
No
0Votes
EarthLink
No
0Votes
AT&T Fiber
Whether the provider compensates for service disruptions.
In the battle of SLA Compensation,
EarthLink ◉ is
same as
AT&T Fiber ◉
.
Don’t keep it to yourself — be the first to react and review the
SLA Compensation on EarthLink ◉
vs AT&T Fiber ◉ and help others decide!
Traffic Management Method
What is the traffic management method?
33
EarthLink
0Votes
Throttling
94
AT&T Fiber
0Votes
QoS
How the provider manages network traffic to ensure quality.
In the battle of Traffic Management Method,
EarthLink ◉ is
worse than
AT&T Fiber ◉
, delivering
lower
61 score
measurement.
Don’t keep it to yourself — be the first to react and review the
Traffic Management Method on EarthLink ◉
vs AT&T Fiber ◉ and help others decide!
Congestion Performance
How well does the network perform during congestion?
90
%
0Votes
95
%
0Votes
The level of performance during high traffic periods.
In the battle of Congestion Performance,
EarthLink ◉ is
better than
AT&T Fiber ◉
, delivering
lower
5.0 %
measurement.
Don’t keep it to yourself — be the first to react and review the
Congestion Performance on EarthLink ◉
vs AT&T Fiber ◉ and help others decide!
Weather Impact Rating
How much does weather affect the service?
93
EarthLink
0Votes
Low
94
AT&T Fiber
0Votes
Low
The impact of weather conditions on the reliability and performance of the service.
In the battle of Weather Impact Rating,
EarthLink ◉ is
worse than
AT&T Fiber ◉
, delivering
lower
1 score
measurement.
Don’t keep it to yourself — be the first to react and review the
Weather Impact Rating on EarthLink ◉
vs AT&T Fiber ◉ and help others decide!
DDoS protection being built-in is a big security concern for me, especially with business use. EarthLink offering this feature directly is a significant advantage for peace of mind. AT&T Fiber not specifying it makes me a bit hesitant.
See more
Encryption Standard
What encryption standard is used?
93
EarthLink
0Votes
AES-256
94
AT&T Fiber
0Votes
AES-256
The level of encryption used to protect data on the network.
In the battle of Encryption Standard,
EarthLink ◉ is
worse than
AT&T Fiber ◉
, delivering
lower
1 score
measurement.
Don’t keep it to yourself — be the first to react and review the
Encryption Standard on EarthLink ◉
vs AT&T Fiber ◉ and help others decide!
Firewall Support
Is there firewall support?
Yes
0Votes
EarthLink
Yes
0Votes
AT&T Fiber
Whether the provider offers firewall protection for the network.
In the battle of Firewall Support,
EarthLink ◉ is
worse than
AT&T Fiber ◉
, delivering
lower
2 score
measurement.
Don’t keep it to yourself — be the first to react and review the
Firewall Support on EarthLink ◉
vs AT&T Fiber ◉ and help others decide!
Device-Level Protection
Is device-level protection available?
Yes
0Votes
EarthLink
No
0Votes
AT&T Fiber
Whether the provider offers security features for individual devices on the network.
In the battle of Device-Level Protection,
EarthLink ◉ is
better than
AT&T Fiber ◉
, delivering
higher
38 score
measurement.
Don’t keep it to yourself — be the first to react and review the
Device-Level Protection on EarthLink ◉
vs AT&T Fiber ◉ and help others decide!
Anti-Malware Protection
Is anti-malware protection provided?
Yes
0Votes
EarthLink
No
0Votes
AT&T Fiber
Whether the provider offers anti-malware protection to secure the network.
In the battle of Anti-Malware Protection,
EarthLink ◉ is
better than
AT&T Fiber ◉
, delivering
higher
38 score
measurement.
Don’t keep it to yourself — be the first to react and review the
Anti-Malware Protection on EarthLink ◉
vs AT&T Fiber ◉ and help others decide!
DNS Filtering
Is DNS filtering enabled?
Yes
0Votes
EarthLink
No
0Votes
AT&T Fiber
Whether the provider offers DNS filtering to block malicious or harmful websites.
In the battle of DNS Filtering,
EarthLink ◉ is
better than
AT&T Fiber ◉
, delivering
higher
38 score
measurement.
Don’t keep it to yourself — be the first to react and review the
DNS Filtering on EarthLink ◉
vs AT&T Fiber ◉ and help others decide!
VPN Compatibility
Is VPN compatibility supported?
Yes
0Votes
EarthLink
Yes
0Votes
AT&T Fiber
Whether the provider supports VPN usage to encrypt user traffic.
In the battle of VPN Compatibility,
EarthLink ◉ is
worse than
AT&T Fiber ◉
, delivering
lower
2 score
measurement.
Don’t keep it to yourself — be the first to react and review the
VPN Compatibility on EarthLink ◉
vs AT&T Fiber ◉ and help others decide!
EarthLink's account security features include Password Protection, while AT&T Fiber offers Two-Factor Authentication, Password Protection, and Account Lockout. AT&T Fiber provides more comprehensive account security.
The security features in place to protect user accounts.
In the battle of Account Security Features,
EarthLink ◉ is
worse than
AT&T Fiber ◉
, delivering
lower
14 score
measurement.
Don’t keep it to yourself — be the first to react and review the
Account Security Features on EarthLink ◉
vs AT&T Fiber ◉ and help others decide!
WiFi Guest Network Support
Is there WiFi guest network support?
Yes
0Votes
EarthLink
Yes
0Votes
AT&T Fiber
Whether the provider offers support for setting up a guest WiFi network.
In the battle of WiFi Guest Network Support,
EarthLink ◉ is
worse than
AT&T Fiber ◉
, delivering
lower
2 score
measurement.
Don’t keep it to yourself — be the first to react and review the
WiFi Guest Network Support on EarthLink ◉
vs AT&T Fiber ◉ and help others decide!
Privacy Policy Rating
How would you rate the privacy policy?
53
EarthLink
0Votes
Good
27
AT&T Fiber
0Votes
Good
A rating based on how well the provider respects and protects user privacy.
In the battle of Privacy Policy Rating,
EarthLink ◉ is
better than
AT&T Fiber ◉
, delivering
higher
26 score
measurement.
Don’t keep it to yourself — be the first to react and review the
Privacy Policy Rating on EarthLink ◉
vs AT&T Fiber ◉ and help others decide!
Multilingual support is available, allowing customers to receive assistance in multiple languages. This improves accessibility and customer experience for a diverse user base.
AT&T Fiber
Multilingual support is available to cater to a diverse customer base, offering assistance in various languages.
Whether the provider offers multilingual support for non-native speakers.
In the battle of Multilingual Support Availability,
EarthLink ◉ is
worse than
AT&T Fiber ◉
, delivering
lower
2 score
measurement.
Don’t keep it to yourself — be the first to react and review the
Multilingual Support Availability on EarthLink ◉
vs AT&T Fiber ◉ and help others decide!
Customer support is available 24/7, ensuring assistance can be accessed at any time, day or night, for uninterrupted service.
The hours during which customer support is available.
In the battle of Support Availability Hours,
EarthLink ◉ is
worse than
AT&T Fiber ◉
, delivering
lower
1 score
measurement.
Don’t keep it to yourself — be the first to react and review the
Support Availability Hours on EarthLink ◉
vs AT&T Fiber ◉ and help others decide!
Support Channels
What support channels are available?
63
EarthLink
0Votes
Live Chat
47
AT&T Fiber
0Votes
Phone, Email, Live Chat, Social Media
vs
Support Channels
EarthLink primarily uses Live Chat for support, while AT&T Fiber offers Phone, Email, Live Chat, and Social Media. AT&T Fiber provides a wider array of customer support contact options.
The available channels for contacting customer support.
In the battle of Support Channels,
EarthLink ◉ is
better than
AT&T Fiber ◉
, delivering
higher
16 score
measurement.
Don’t keep it to yourself — be the first to react and review the
Support Channels on EarthLink ◉
vs AT&T Fiber ◉ and help others decide!
Technician Response Time
How quickly do technicians respond?
48
hours
0Votes
24
hours
0Votes
vs
Technician Response Time
EarthLink's technician response time is 48 hours, whereas AT&T Fiber's is 24 hours. AT&T Fiber provides quicker response for technician visits.
The time taken for a technician to respond to a support request.
In the battle of Technician Response Time,
EarthLink ◉ is
worse than
AT&T Fiber ◉
, delivering
higher
24.0 hours
measurement.
Don’t keep it to yourself — be the first to react and review the
Technician Response Time on EarthLink ◉
vs AT&T Fiber ◉ and help others decide!
Average Resolution Time
What is the average resolution time?
24
hours
0Votes
2
hours
1Votes
vs
Average Resolution Time
EarthLink's average resolution time is 24 hours, significantly longer than AT&T Fiber's 2 hours. AT&T Fiber offers much faster issue resolution.
The average time taken to resolve customer issues.
In the battle of Average Resolution Time,
EarthLink ◉ is
worse than
AT&T Fiber ◉
, delivering
higher
22.0 hours
measurement.
Based on community votes for Average Resolution Time,
EarthLink ◉ earned
0 votes,
less than
AT&T Fiber ◉,
which got 1 votes.
Wow, an average resolution time of just 2 hours from AT&T Fiber is incredible customer service. EarthLink's 24-hour window means I could be waiting a whole day for help, which isn't ideal at all. AT&T clearly has the edge here.
See more
Remote Troubleshooting Capability
Is remote troubleshooting available?
Yes
0Votes
EarthLink
Yes
0Votes
AT&T Fiber
Whether the provider offers remote troubleshooting for technical issues.
In the battle of Remote Troubleshooting Capability,
EarthLink ◉ is
worse than
AT&T Fiber ◉
, delivering
lower
2 score
measurement.
Don’t keep it to yourself — be the first to react and review the
Remote Troubleshooting Capability on EarthLink ◉
vs AT&T Fiber ◉ and help others decide!
Warranty Claim Process
What is the warranty claim process?
43
EarthLink
0Votes
Moderate
44
AT&T Fiber
0Votes
Moderate
The ease of the warranty claim process for customers.
In the battle of Warranty Claim Process,
EarthLink ◉ is
worse than
AT&T Fiber ◉
, delivering
lower
1 score
measurement.
Don’t keep it to yourself — be the first to react and review the
Warranty Claim Process on EarthLink ◉
vs AT&T Fiber ◉ and help others decide!
Support Quality Rating
How would you rate the support quality?
93
EarthLink
0Votes
Excellent
69
AT&T Fiber
0Votes
Good
A rating based on the overall quality of customer support provided.
In the battle of Support Quality Rating,
EarthLink ◉ is
better than
AT&T Fiber ◉
, delivering
higher
24 score
measurement.
Don’t keep it to yourself — be the first to react and review the
Support Quality Rating on EarthLink ◉
vs AT&T Fiber ◉ and help others decide!
Knowledge Base Quality
How would you rate the knowledge base?
68
EarthLink
0Votes
Good
94
AT&T Fiber
0Votes
Excellent
The quality of the self-help resources provided in the knowledge base.
In the battle of Knowledge Base Quality,
EarthLink ◉ is
worse than
AT&T Fiber ◉
, delivering
lower
26 score
measurement.
Don’t keep it to yourself — be the first to react and review the
Knowledge Base Quality on EarthLink ◉
vs AT&T Fiber ◉ and help others decide!
Mobile App Support
Is mobile app support available?
No
0Votes
EarthLink
Yes
0Votes
AT&T Fiber
vs
Mobile App Support
EarthLink states n/a for mobile app support, while AT&T Fiber provides it. AT&T Fiber offers the convenience of managing service through a mobile application.
Whether the provider offers a mobile app for managing the service.
In the battle of Mobile App Support,
EarthLink ◉ is
worse than
AT&T Fiber ◉
.
Don’t keep it to yourself — be the first to react and review the
Mobile App Support on EarthLink ◉
vs AT&T Fiber ◉ and help others decide!
Chatbot Support
Is chatbot support available?
Yes
0Votes
EarthLink
Yes
0Votes
AT&T Fiber
Whether the provider uses a chatbot to assist customers.
In the battle of Chatbot Support,
EarthLink ◉ is
worse than
AT&T Fiber ◉
, delivering
lower
2 score
measurement.
Don’t keep it to yourself — be the first to react and review the
Chatbot Support on EarthLink ◉
vs AT&T Fiber ◉ and help others decide!
Customer Satisfaction Rating
How would you rate your overall satisfaction?
63
EarthLink
0Votes
Good
64
AT&T Fiber
0Votes
Good
A rating based on overall customer feedback regarding service quality.
In the battle of Customer Satisfaction Rating,
EarthLink ◉ is
worse than
AT&T Fiber ◉
, delivering
lower
1 score
measurement.
Don’t keep it to yourself — be the first to react and review the
Customer Satisfaction Rating on EarthLink ◉
vs AT&T Fiber ◉ and help others decide!
Whether the provider guarantees a specific internet speed.
In the battle of Speed Guarantee Policy,
EarthLink ◉ is
same as
AT&T Fiber ◉
.
Don’t keep it to yourself — be the first to react and review the
Speed Guarantee Policy on EarthLink ◉
vs AT&T Fiber ◉ and help others decide!
Auto-Renewal Policy
Is there an auto-renewal policy?
Yes
0Votes
EarthLink
Yes
0Votes
AT&T Fiber
EarthLink
This policy ensures that the service subscription will automatically renew at the end of each billing cycle, providing continuous service without manual re-enrollment.
AT&T Fiber
An auto-renewal policy is in place, ensuring continuous service unless the customer explicitly chooses to cancel.
Whether the contract automatically renews after the initial term.
In the battle of Auto-Renewal Policy,
EarthLink ◉ is
worse than
AT&T Fiber ◉
, delivering
lower
2 score
measurement.
Don’t keep it to yourself — be the first to react and review the
Auto-Renewal Policy on EarthLink ◉
vs AT&T Fiber ◉ and help others decide!
Contract Duration
What is the contract duration?
12
months
0Votes
0
months
0Votes
vs
Contract Duration
EarthLink has a 12-month contract duration, while AT&T Fiber has 0 months. AT&T Fiber offers service without a fixed contract period.
The duration for which the contract is valid.
In the battle of Contract Duration,
EarthLink ◉ is
same as
AT&T Fiber ◉
, delivering
equal
12.0 months
measurement.
Don’t keep it to yourself — be the first to react and review the
Contract Duration on EarthLink ◉
vs AT&T Fiber ◉ and help others decide!
Early Termination Fee
What is the early termination fee?
3
EarthLink
0Votes
No
14
AT&T Fiber
0Votes
$0
AT&T Fiber
There is $0 early termination fee, aligning with a no-contract policy.
The fee charged if the contract is terminated before the agreed-upon date.
In the battle of Early Termination Fee,
EarthLink ◉ is
worse than
AT&T Fiber ◉
, delivering
lower
11 score
measurement.
Don’t keep it to yourself — be the first to react and review the
Early Termination Fee on EarthLink ◉
vs AT&T Fiber ◉ and help others decide!
Service Trial Period
What is the service trial period?
30
days
0Votes
30
days
0Votes
EarthLink
A service trial period of 30 days is provided, allowing new customers to test the service and ensure it meets their needs before committing long-term.
The length of time during which the service can be trialed.
In the battle of Service Trial Period,
EarthLink ◉ is
same as
AT&T Fiber ◉
, delivering
equal
30.00 days
measurement.
Don’t keep it to yourself — be the first to react and review the
Service Trial Period on EarthLink ◉
vs AT&T Fiber ◉ and help others decide!
Overdue Policy
What is the overdue policy?
58
EarthLink
0Votes
Late Fee, Service Suspension
71
AT&T Fiber
0Votes
Late Fee, Service Suspension, Account Termination
EarthLink
The overdue policy includes consequences such as a Late Fee for delayed payments and potential Service Suspension if accounts remain unpaid.
The policy regarding overdue payments and late fees.
In the battle of Overdue Policy,
EarthLink ◉ is
worse than
AT&T Fiber ◉
, delivering
lower
13 score
measurement.
Don’t keep it to yourself — be the first to react and review the
Overdue Policy on EarthLink ◉
vs AT&T Fiber ◉ and help others decide!
Relocation Policy
What is the relocation policy?
43
EarthLink
0Votes
Free
44
AT&T Fiber
0Votes
Free
AT&T Fiber
The relocation policy for moving service to a new address is Free of charge.
The policy for moving the service to a new location.
In the battle of Relocation Policy,
EarthLink ◉ is
worse than
AT&T Fiber ◉
, delivering
lower
1 score
measurement.
Don’t keep it to yourself — be the first to react and review the
Relocation Policy on EarthLink ◉
vs AT&T Fiber ◉ and help others decide!
Acceptable Use Restrictions
What are the acceptable use restrictions?
93
EarthLink
0Votes
Unlimited
44
AT&T Fiber
0Votes
Fair Use
EarthLink
The acceptable use policy allows for Unlimited data usage without specific restrictions, although general terms of service still apply.
The rules or restrictions placed on how the service can be used.
In the battle of Acceptable Use Restrictions,
EarthLink ◉ is
better than
AT&T Fiber ◉
, delivering
higher
49 score
measurement.
Don’t keep it to yourself — be the first to react and review the
Acceptable Use Restrictions on EarthLink ◉
vs AT&T Fiber ◉ and help others decide!
Contract Type
What type of contract is offered?
53
EarthLink
0Votes
Fixed Term
94
AT&T Fiber
1Votes
No Contract
vs
Contract Type
EarthLink has a Fixed Term contract type, whereas AT&T Fiber offers No Contract. AT&T Fiber provides more flexibility with no long-term commitment.
The type of contract offered for the service.
In the battle of Contract Type,
EarthLink ◉ is
worse than
AT&T Fiber ◉
, delivering
lower
41 score
measurement.
Based on community votes for Contract Type,
EarthLink ◉ earned
0 votes,
less than
AT&T Fiber ◉,
which got 1 votes.
A 'no contract' option from AT&T Fiber is pretty sweet, I really dislike being tied down. EarthLink's fixed term contract feels a bit restrictive. I prefer the freedom AT&T offers.
See more
Rate Lock Duration
What is the rate lock duration?
12
months
0Votes
12
months
0Votes
The period during which the monthly rate is locked in.
In the battle of Rate Lock Duration,
EarthLink ◉ is
same as
AT&T Fiber ◉
, delivering
equal
12.00 months
measurement.
Don’t keep it to yourself — be the first to react and review the
Rate Lock Duration on EarthLink ◉
vs AT&T Fiber ◉ and help others decide!
Cancellation Policy
What is the cancellation policy?
93
EarthLink
0Votes
30 days
94
AT&T Fiber
0Votes
30 days
The policy governing the cancellation of the service.
In the battle of Cancellation Policy,
EarthLink ◉ is
worse than
AT&T Fiber ◉
, delivering
lower
1 score
measurement.
Don’t keep it to yourself — be the first to react and review the
Cancellation Policy on EarthLink ◉
vs AT&T Fiber ◉ and help others decide!
Pause Service Option
Can the service be paused?
No
0Votes
EarthLink
No
0Votes
AT&T Fiber
Whether the provider allows customers to pause their service temporarily.
In the battle of Pause Service Option,
EarthLink ◉ is
same as
AT&T Fiber ◉
.
Don’t keep it to yourself — be the first to react and review the
Pause Service Option on EarthLink ◉
vs AT&T Fiber ◉ and help others decide!
As a serious gamer, having a 'Gaming Optimization Feature' is a big plus for me. EarthLink offering that directly is a huge draw for better online performance. AT&T Fiber not having one listed is a bit of a letdown in this regard.
Whether internet can be bundled with VoIP or phone service
In the battle of Phone Bundle Compatibility,
EarthLink ◉ is
worse than
AT&T Fiber ◉
, delivering
lower
2 score
measurement.
Don’t keep it to yourself — be the first to react and review the
Phone Bundle Compatibility on EarthLink ◉
vs AT&T Fiber ◉ and help others decide!
Public IP
Is a public IP available?
Yes
0Votes
EarthLink
Yes
0Votes
AT&T Fiber
AT&T Fiber
A public IP address is provided, which can be useful for remote access, hosting services, or specific network configurations.
Whether the account receives a true public IP address
In the battle of Public IP,
EarthLink ◉ is
worse than
AT&T Fiber ◉
, delivering
lower
2 score
measurement.
Don’t keep it to yourself — be the first to react and review the
Public IP on EarthLink ◉
vs AT&T Fiber ◉ and help others decide!
Static IP
Is a static IP available?
Yes
0Votes
EarthLink
Yes
0Votes
AT&T Fiber
Whether a static IP can be added to the service
In the battle of Static IP,
EarthLink ◉ is
worse than
AT&T Fiber ◉
, delivering
lower
2 score
measurement.
Don’t keep it to yourself — be the first to react and review the
Static IP on EarthLink ◉
vs AT&T Fiber ◉ and help others decide!
Web Hosting Add-On
Is web hosting offered?
Yes
0Votes
EarthLink
No
0Votes
AT&T Fiber
Ability to add basic hosting or website space
In the battle of Web Hosting Add-On,
EarthLink ◉ is
better than
AT&T Fiber ◉
, delivering
higher
38 score
measurement.
Don’t keep it to yourself — be the first to react and review the
Web Hosting Add-On on EarthLink ◉
vs AT&T Fiber ◉ and help others decide!
Email Account Add-On
Are email accounts provided?
Yes
0Votes
EarthLink
No
0Votes
AT&T Fiber
Whether ISP provides email accounts as an add-on
In the battle of Email Account Add-On,
EarthLink ◉ is
better than
AT&T Fiber ◉
, delivering
higher
38 score
measurement.
Don’t keep it to yourself — be the first to react and review the
Email Account Add-On on EarthLink ◉
vs AT&T Fiber ◉ and help others decide!
Cloud Storage Add-On
Is cloud storage offered?
Yes
0Votes
EarthLink
No
0Votes
AT&T Fiber
Optional cloud storage service bundled with plan
In the battle of Cloud Storage Add-On,
EarthLink ◉ is
better than
AT&T Fiber ◉
, delivering
higher
38 score
measurement.
Don’t keep it to yourself — be the first to react and review the
Cloud Storage Add-On on EarthLink ◉
vs AT&T Fiber ◉ and help others decide!
TV Bundle Compatibility
Is TV bundling supported?
Yes
0Votes
EarthLink
Yes
0Votes
AT&T Fiber
Whether the service can be bundled with TV packages
In the battle of TV Bundle Compatibility,
EarthLink ◉ is
worse than
AT&T Fiber ◉
, delivering
lower
2 score
measurement.
Don’t keep it to yourself — be the first to react and review the
TV Bundle Compatibility on EarthLink ◉
vs AT&T Fiber ◉ and help others decide!
Mobile Plan Bundle
Is a mobile bundle available?
No
0Votes
EarthLink
Yes
0Votes
AT&T Fiber
vs
Mobile Plan Bundle
EarthLink states n/a for a mobile plan bundle, while AT&T Fiber offers it. AT&T Fiber allows bundling internet service with mobile plans for potential savings and convenience.
Whether users can combine home internet with mobile plans
In the battle of Mobile Plan Bundle,
EarthLink ◉ is
worse than
AT&T Fiber ◉
.
Don’t keep it to yourself — be the first to react and review the
Mobile Plan Bundle on EarthLink ◉
vs AT&T Fiber ◉ and help others decide!
Smart Home Integration
Is smart home integration supported?
Yes
0Votes
EarthLink
Yes
0Votes
AT&T Fiber
Support for ISP-provided smart devices or automation
In the battle of Smart Home Integration,
EarthLink ◉ is
worse than
AT&T Fiber ◉
, delivering
lower
2 score
measurement.
Don’t keep it to yourself — be the first to react and review the
Smart Home Integration on EarthLink ◉
vs AT&T Fiber ◉ and help others decide!
Seasonal Promo
Are seasonal promos available?
Yes
0Votes
EarthLink
Yes
0Votes
AT&T Fiber
Whether the ISP regularly offers seasonal discounts or promos
In the battle of Seasonal Promo,
EarthLink ◉ is
worse than
AT&T Fiber ◉
, delivering
lower
2 score
measurement.
Don’t keep it to yourself — be the first to react and review the
Seasonal Promo on EarthLink ◉
vs AT&T Fiber ◉ and help others decide!
In the battle of Bill Transparency Rating,
EarthLink ◉ is
worse than
AT&T Fiber ◉
, delivering
lower
21 score
measurement.
Don’t keep it to yourself — be the first to react and review the
Bill Transparency Rating on EarthLink ◉
vs AT&T Fiber ◉ and help others decide!
Auto-Pay
Is auto-pay supported?
Yes
0Votes
EarthLink
Yes
0Votes
AT&T Fiber
AT&T Fiber
Auto-Pay functionality is available, allowing for automatic bill payments and increased convenience.
Whether automatic payments are available
In the battle of Auto-Pay,
EarthLink ◉ is
worse than
AT&T Fiber ◉
, delivering
lower
2 score
measurement.
Don’t keep it to yourself — be the first to react and review the
Auto-Pay on EarthLink ◉
vs AT&T Fiber ◉ and help others decide!
Price Adjustment Frequency
What is the price adjustment frequency?
26
EarthLink
0Votes
Annual
27
AT&T Fiber
0Votes
Annual
EarthLink
Price adjustments for this service typically occur on an Annual basis, providing customers with a predictable billing structure for most of the year.
How often the ISP changes its pricing
In the battle of Price Adjustment Frequency,
EarthLink ◉ is
worse than
AT&T Fiber ◉
, delivering
lower
1 score
measurement.
Don’t keep it to yourself — be the first to react and review the
Price Adjustment Frequency on EarthLink ◉
vs AT&T Fiber ◉ and help others decide!
Billing Cycle
What is the billing cycle?
93
EarthLink
0Votes
Monthly
0
AT&T Fiber
0Votes
Monthly
Defines how often customers are billed
In the battle of Billing Cycle,
EarthLink ◉ is
better than
AT&T Fiber ◉
, delivering
higher
93 score
measurement.
Don’t keep it to yourself — be the first to react and review the
Billing Cycle on EarthLink ◉
vs AT&T Fiber ◉ and help others decide!
Promotional Price Duration
How long does the promotional price last?
3
months
0Votes
12
months
0Votes
vs
Promotional Price Duration
EarthLink's promotional price duration is 3 months, significantly shorter than AT&T Fiber's 12 months. AT&T Fiber offers a longer period of discounted pricing.
Length of time promotional pricing applies
In the battle of Promotional Price Duration,
EarthLink ◉ is
worse than
AT&T Fiber ◉
, delivering
lower
9.0 months
measurement.
Don’t keep it to yourself — be the first to react and review the
Promotional Price Duration on EarthLink ◉
vs AT&T Fiber ◉ and help others decide!
Bill Notification Method
How are bill notifications sent?
33
EarthLink
0Votes
Email
62
AT&T Fiber
0Votes
Email, SMS, App Notification
vs
Bill Notification Method
EarthLink notifies bills via Email, whereas AT&T Fiber uses Email, SMS, and App Notification. AT&T Fiber offers more diverse methods for bill notifications, including mobile alerts.
How customers are notified about new bills
In the battle of Bill Notification Method,
EarthLink ◉ is
worse than
AT&T Fiber ◉
, delivering
lower
29 score
measurement.
Don’t keep it to yourself — be the first to react and review the
Bill Notification Method on EarthLink ◉
vs AT&T Fiber ◉ and help others decide!
Tax & Fee Breakdown Detail
How detailed is the tax & fee breakdown?
53
EarthLink
0Votes
Standard
94
AT&T Fiber
0Votes
Detailed
vs
Tax & Fee Breakdown Detail
EarthLink provides Standard detail for tax & fee breakdown, while AT&T Fiber offers Detailed information. AT&T Fiber provides more transparency regarding billing components.
How clearly taxes and fees are itemized
In the battle of Tax & Fee Breakdown Detail,
EarthLink ◉ is
worse than
AT&T Fiber ◉
, delivering
lower
41 score
measurement.
Don’t keep it to yourself — be the first to react and review the
Tax & Fee Breakdown Detail on EarthLink ◉
vs AT&T Fiber ◉ and help others decide!
Multi-Account Management
Is multi-account management supported?
Yes
0Votes
EarthLink
Yes
0Votes
AT&T Fiber
Ability to manage multiple accounts under one profile
In the battle of Multi-Account Management,
EarthLink ◉ is
worse than
AT&T Fiber ◉
, delivering
lower
2 score
measurement.
Don’t keep it to yourself — be the first to react and review the
Multi-Account Management on EarthLink ◉
vs AT&T Fiber ◉ and help others decide!
Subscription Management Tools
Are subscription management tools provided?
Yes
0Votes
EarthLink
Yes
0Votes
AT&T Fiber
Tools to modify plans, add-ons, or upgrades
In the battle of Subscription Management Tools,
EarthLink ◉ is
worse than
AT&T Fiber ◉
, delivering
lower
2 score
measurement.
Don’t keep it to yourself — be the first to react and review the
Subscription Management Tools on EarthLink ◉
vs AT&T Fiber ◉ and help others decide!
Paperless Billing
Is paperless billing supported?
Yes
0Votes
EarthLink
Yes
0Votes
AT&T Fiber
Whether users can opt for digital-only bills
In the battle of Paperless Billing,
EarthLink ◉ is
worse than
AT&T Fiber ◉
, delivering
lower
2 score
measurement.
Don’t keep it to yourself — be the first to react and review the
Paperless Billing on EarthLink ◉
vs AT&T Fiber ◉ and help others decide!
Surveys
Because hot takes deserve votes.
Speed Performance
How fast is the internet connection you get with this Internet Service Provider?
Very fast — Over 1 Gbps
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Fast — 500 Mbps to 1 Gbps
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Average speed — 100 Mbps to 500 Mbps
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Slow — 50 Mbps to 100 Mbps
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Very slow — Under 50 Mbps
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Reliability
How reliable is the internet connection with this Internet Service Provider?
Very reliable — Almost no interruptions
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Reliable — Occasional brief interruptions
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Average reliability — Some noticeable interruptions
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Unreliable — Frequent outages
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Very unreliable — Constant interruptions
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Ease of Setup
How easy is it to set up the service with this Internet Service Provider?
Very easy — Quick and straightforward setup with clear instructions
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Easy — Simple setup, but may need some guidance
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Average — Requires some technical know-how to set up
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Difficult — Complicated setup process with unclear instructions
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Very difficult — Hard to set up and requires external help
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Pricing
How would you rate the pricing for this Internet Service Provider?
Great value for money — Affordable, with excellent performance
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Pretty good price — Reasonably priced for the service provided
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Fair deal — Reasonable pricing, but could be better
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Kinda pricey — Expensive for the service received
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Crazy expensive — Very high prices for what you get
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Data Allowance
How would you rate the data allowance offered by this Internet Service Provider?
Unlimited — No data limits or throttling
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Very generous — Large data allowance with high limits
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Fair allowance — Enough data for regular use, with occasional throttling
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Limited — Restricted data with potential overage charges
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Very limited — Very low data limit with frequent throttling or overage fees
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Network Coverage
How well does the network coverage perform in your area with this Internet Service Provider?
Excellent — Strong coverage in all areas, no dead spots
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Good — Reliable coverage in most areas, occasional weak spots
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Average — Fair coverage with noticeable gaps in certain areas
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Poor — Frequent connectivity issues in certain areas
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Very poor — Many areas with no service or very weak signals
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Additional Features
How would you rate the extra features provided by this Internet Service Provider?
Excellent — Provides a wide range of useful and innovative features
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Good — Includes several helpful features for enhanced service
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Average — Offers basic features, but lacks some extra functionality
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Poor — Few additional features, limited value
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Very poor — No extra features or functionality beyond the basic plan
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Latency
How would you rate the latency (ping) with this Internet Service Provider?
Very low — Under 10ms, perfect for gaming and real-time applications
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Low — 10ms to 30ms, good for most applications
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Average — 30ms to 60ms, okay for general browsing
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High — 60ms to 100ms, noticeable delays in some activities
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Very high — Over 100ms, causes delays and issues with real-time activities
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Bandwidth Consistency
How consistent is the bandwidth with this Internet Service Provider?
Very consistent — Speeds are stable throughout the day and night
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Very consistent — Speeds are stable throughout the day and night
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Average — Speeds can vary depending on the time of day
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Inconsistent — Frequent slowdowns, especially during peak hours
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Very inconsistent — Regular fluctuations in speed, even during non-peak times
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Service Reliability During Peak Hours
How reliable is the service during peak hours with this Internet Service Provider?
Very reliable — No noticeable slowdowns or interruptions
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Reliable — Occasionally slower speeds, but still usable
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Average — Speeds significantly drop, but still functional
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Unreliable — Frequent disruptions and noticeable slowdown during peak hours
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Very unreliable — Service is nearly unusable during peak hours
Supermod
Moderator
Recaptor
0
Cartling
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